Nature experiences

3 Zinnen Dolomites

You can find more information about the access to the Pragser Wildsee Lake, the Plätzwiese high plateau and the Three peaks here. By travelling in a sustainable manner, you are also making an important contribution to the protection of the sensitive ecosystem of the Fanes - Sennes - Prags Nature Park and the Three Peaks Nature Park in the Dolomites UNESCO World Heritage Site.

Pragser Wildsee lake

Plätzwiese high plateau

Fischleintal Valley

Three Peaks

AGB

General Terms and Conditions of Business and Sales Summer 2024

1. These General Terms and Conditions of Business and Sales contain the contractual regulations for the purchase and use of tickets and bookings concerning the following services for summer 2024 and especially in Braies/Prags for the period from 10.07.2024 to 10.09.2024

a) Booking and payment shuttle Monguelfo - Lago di Braies (route 439)

b) Booking and payment shuttle Dobbiaco/Villabassa - Lago di Braies (route 442)

c) Booking and payment shuttle Dobbiaco – Rifugio Auronzo (route 444)

d) Booking of car parking at Lago di Braies

e) Booking of tables in participating restaurants in Valle di Braies

2. The Tourist Association Valle di Braies acts on behalf of and with power of representation for the individual companies that operate the shuttle services, car parks and restaurants (the Clients), which are exclusively responsible for the operation of the respective facilities and related services. These service providers, together with the users, are therefore the sole and exclusive contracting parties to the present contract, in which the Tourist Association Valle di Braies is not a party. For this reason, any liability of said Tourist Association is excluded.

3. The bookings and tickets as described under point 1. are generally not personal and therefore transferable (these are provided with a so-called open QR code), but commercial sales of the same by third parties is expressly excluded. The set upper limit for the purchase of tickets and bookings cannot be exceeded under any circumstances.

4. The bookings and payments according to point 1. are processed as follows:

a) Booking of and payment for shuttle services:

Booking and payment of the shuttle services is carried out via a separate online form, available on the homepage of the Tourist Association Valle di Braies at www.prags.bz & www.drei-zinnen.bz

Payment is possible by credit card and also by the paypal payment service in the case of amounts exceeding 50 euro; all revenues are forwarded directly to the service provider (mobility consortium).

b) Booking of and payment for car parking at Lago di Braies

Reservation and payment of parking spaces (including passage permit) is made via a separate online form, available on the homepage of the Braies Valley Tourism Association at www.prags.bz. &, or at www.drei-zinnen.bz.

Payment is possible by credit card and also by the paypal payment service in the case of amounts exceeding 50 euro; all proceeds will be forwarded directly (via the LTS - see AGBs LTS Shop) to the operator.

The reservation of parking spaces is possible until the day before the effective use.

c) Restaurant table bookings

Table bookings and related payments are carried out via the homepage of the Tourist Association Valle di Braies at www.prags.bz.

Payment is possible by credit card and also by the paypal payment service in the case of amounts exceeding 50 euro; all proceeds are forwarded directly (via the LTS - see LTS Shop Terms and Conditions) to the operator.

The operators shall ensure that the necessary information (photos, logo, data) is transmitted to the corresponding information channel (LTS).

The respective service providers also ensure that the daily capacities are not exceeded and that bookings are closed at the right time.

Where the service providers also accept telephone bookings, it is entirely their own responsibility to obtain the necessary access permit.

5. If the listed tickets and bookings are not used after payment has been made, a refund of the corresponding amount is expressly excluded. Any deposit made will also not be reimbursed. In any case, the purchase of the aforementioned tickets and bookings is not subject to the right of withdrawal provided for by the Consumer Protection Act (G.v.D. no. 206/2005, art. 47 and 59).

The following exceptions remain unaffected:

a) Concerning lines 439 and 442, tickets can be cancelled free of charge up to three (3) free days before effective use by calling +39 0474749660 (Mon-Sun between 09:00 and 17:00) or via the e-mail address info@pragsertal.info. The corresponding amounts will then be refunded.

b) Regarding line 444, tickets can be cancelled free of charge up to three (3) free days before the actual use by calling +39 0474055209 (Mon-Fri between 08:30 and 17:00) or by sending an e-mail to info@moko.bz.it. The corresponding amounts will then be refunded.

After expiry of the aforementioned 3-day period, a refund is expressly excluded in any case.

6. The service providers are not responsible and liable for the consequences of unauthorized actions of users during their time on public transport, in the respective car parks, as well as in the facilities around and at Lago di Braies and the Three Peaks. The rules of conduct displayed in the respective locations must be followed at all times.

7. At the request of the relevant personnel, tickets and bookings purchased online must be presented and user identification must be permitted.

8. Any misuse in the use of the tickets and bookings is immediately followed by their withdrawal, cancellation, or suspension of their validity. Any misuse can be prosecuted by the courts: the right is reserved to take legal action, with any action necessary to establish the criminal (e.g. fraud - art. 640 of the Italian Penal Code) or civil liability of the offender.

9. Tickets and bookings that have been unused or partially used, withdrawn, cancelled or whose validity has been suspended will not be replaced or refunded. Tickets and bookings which cannot be used or redeemed due to force majeure are also excluded from a refund.

“Force majeure" is defined as any event that could not be foreseen by the service provider, or in any case could not be avoided by exercising due diligence. Examples are: Restrictions due to the current Covid-19 pandemic , war or warlike conditions, riots, civil wars, terrorist attacks, natural disasters, nuclear accidents, fire, storms, interruption of communication channels or interruption of the supply of electricity, gas or water, which are not attributable to the operator, strikes and any events which are not within the service provider's sphere of influence

10. The prices for remaining tickets, which are available for sale at the sales points at Toblach/Dobbiaco bus station, Toblach/Dobbiaco train station, Welsberg/Monguelfo train station and Pragser Wildsee lake, differ from those purchased directly online via the LTS shop. The prices for the purchase of tickets and bookings may be subject to change due to fiscal, monetary, economic, or social measures.

11. By purchasing and/or using the tickets and bookings referred to in point 1, the user declares that he/she is aware of these General Terms and Conditions of Business and Sales and accepts them in full. These Terms and Conditions of Business and Sales can be found on the website of the Tourist Association Valle di Braies at www.prags.bz. & www.drei-zinnen.info

12. In case of ambiguities and differences between the different language versions, the German version of the General Terms and Conditions of Business and Sales shall apply.

13. In any legal proceedings concerning the validity or execution of the contract of carriage or of these General Terms and Conditions of Business and Sales, Italian law shall be exclusively applicable; the place of jurisdiction shall be Bolzano.

Privacy

Privacy Policy

The legal entity responsible under data protection law for the processing of your personal data on our website is the Tourist Association Valle di Braies. Information on the Tourist Association Valle di Braies can be found in the Credits. Whenever this data protection statement refers to "we", "us", "our" or the like, it refers to the Tourist Association Valle di Braies.

Genera

We take the protection of your personal information very seriously. Your personal information will be treated in accordance with the provisions of data protection under law. This privacy policy informs you of the purposes for which your personal information is processed, the duration of the processing, the corresponding legal basis, and if applicable the categories of recipients, your privacy rights (the so-called “rights of the person affected”), and other circumstances of privacy rights with the processing of your personal information. As a rule, the use of our website is possible without providing personal information. If you are asked to provide personal information (such as your name, address, or e-mail address), this always takes place on a voluntary basis,, in particular as a result of your browser settings or because it is technically necessary. The following sections will indicated in detail which personal information is processed.

Your personal data are in particular

- Your master data (surname, first name, address, e-mail address, telephone number, date of birth) and language
- The data on payment method and those required for making payments (e.g. credit card data)

Legal Basis and Duration of the Processing for Bookings

Providing personal information within the framework of bookings is necessary because otherwise, the agreed upon services cannot be provided. The legal basis for the aforementioned data processing is the fulfillment of the agreed upon services for which the party is the affected person or else for which the processing fulfills a legal obligation (Art. 6, Sec. 1, subsec. b and c of the General Data Protection Regulation (GDPR). The data are processed and/or stored until they are no longer applicable.

Data that We Collect Automatically

When you visit our website (or apps), it is possible that we process some data automatically. This possible data could include: the IP address, date, and time of your visit; your hardware, software, and/or browser type, the operating system of your computer, the version of an app, your language settings, and information about clicks and which sites you visited. If you use our services with your mobile device, it is possible that we process some further data: the type of your mobile device and operating system, device-specific settings and properties, your geographical location, information about app crashes, and other system activities. The legal basis for this processing is the fulfillment of the agreed upon services or the technical necessity of the processing or of our legitimate interests, namely, traceability and optimization of our services, whereby the interests or basic rights of the affected party do not take precedence (Art. 6, Sec. 1, subsec. f of the GDPR). Within the context of the latter legal justification, the affected person has a right to object with an interest taking precedence; for details, see the rights of the affected party below. The data are processed and/or stored until the cited purpose is no longer applicable.

Processing Partners, Recipients

We process your personal information with the support of processing partners which support us by providing our services (such as web hosting, e-mail newsletter distribution, etc.). The most important partner for this is the LTS - Landesverband der Tourismusorganisationen Südtirol. (See Privacy LTS Shop Services) These processing partners are obligated to strictly protect your personal information and may not use your personal information for any purpose other than providing our services. Furthermore, your personal information will only be passed on to service providers that are typical within business such as banks (if you receive money transfers), tax advisors (if you are part of our accounting), distributors (if you receive mail from us), etc. which, on their part, are subject to the provisions under privacy laws.

Booking form restaurant booking

With the exception of the credit card number, the data entered as part of the booking process will be forwarded to the restaurant concerned at the time of booking, as they are essential for the performance of the service.

Booking form bus tickets

Personal data entered will only be used to generate the ticket and will not be saved or processed further.

This website uses cookies. Cookies make websites more user-friendly and efficient for users. A cookie is a small text file used to save information. When you visit a website, this website can place a cookie on your computer. If at a later point in time you visit the website again, the website can read the information saved in the cookie and find out, for example, whether you have visited the website before and which areas of the website you are particularly interested in. More information on cookies is available on allaboutcookies.org

Changing Cookie Settings

The web browser settings determine how the web browser deals with cookies and which cookies are or are not allowed. These settings can be changed. How and where these changes can be made depends on the web browser. Use the ‘Help’ function in your web browser to find out more about how to change your cookie settings. You should be aware that limiting the use of cookies may mean that not all functions on this website can be used to their full capacity.

Cookies On Our Website

Our website uses the following cookies:

fr, Source: .facebook.com. Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.Valid for 3 months.
test_cookie, Source: doubleclick.net. Used to check if the user's browser supports cookies.Valid for 15 minutes.
_gat_parent, Source: Google. Functional Cookie from Google Analytics.Valid for this Session.
_gid, Source: Google. Registers a unique ID that is used to generate statistical data on how the visitor uses the website.Valid for 1 day.
_ga, Source: Google. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.Valid for 2 years.
hl, Source: hospitality.guestnet.info. Stores the redirected languageValid for 1 year.

Google Analytics

This website uses Google Analytics, a web analysis service operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics is based on the legal principle of overriding legitimate interest (analysis of website use). To this end we have concluded an agreement with Google on contracted data processing. When you visit our website, a piece of software creates a connection to Google servers and data is sent to these servers, some of which are located in the USA. Google Analytics also uses cookies to save information about the website user as well as to analyze how visitors use this website. This website uses the function "Activation of IP anonymization". This means that within Member States of the European Union and countries of the European Economic Area your IP address will be shortened. Only in exceptional circumstances will the full IP address be sent to a Google server in the USA and shortened there. According to Google, this data is used to analyze the use of the website, produce reports on website activity and provide additional services connected to use of the website and the internet. Google may also transfer this information to third parties if this is legally required or if the third party is tasked with processing the data on behalf of Google. For detailed information on the use of data by Google Analytics, please consult the data protection declaration of Google and Google Analytics: https://www.google.com/intl/en/policies/privacy/ and https://support.google.com/analytics/answer/6004245?hl=en Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer). Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging. To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion. You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link. The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes. For more information read the Google Privacy Policy. This website uses the function "Activation of IP anonymisation". This means that within Member States of the European Union and countries of the European Economic Area your IP address will be shortened. Only in exceptional circumstances will the full IP address be sent to a Google server in the USA and shortened there. According to Google, this data is used to analyse the use of the website, produce reports on website activity and provide additional services connected to use of the website and the internet. Google may also transfer this information to third parties if this is legally required or if the third party is tasked with processing the data on behalf of Google. For detailed information on the use of data by Google Analytics please consult the data protection declaration of Googleand Google Analytics. Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer). Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging. To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion. You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link. The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes. For more information read the Google Privacy Policy.

Deactivating Google Analytics

It is possible to prevent our website from collecting your user data by activating the “Do Not Track” function in your web browser. Your web browser will then send a “Do Not Track” signal to all websites, including ours. You can prevent all websites from collecting your user data by downloading the following extension and installing it on your computer: https://tools.google.com/dlpage/gaoptout?hl=en You can prevent only our website from collecting your user data via Google Analytics by clicking on the following link. This places an opt-out cookie on your computer, which prevents data being collected from you if you visit this website again. Deactivate Google Analytics

Deactivating Google Remarketing / Adwords

This website uses Google Remarketing, software that serves to present interest-related advertisements to the users of our website. Google Remarketing uses cookies for this (see above). Within this context, the data processing takes place on the basis of Art. 6, Sec. 1, subsec. f of the GDPR. This function can be technically prevented by users of the website by deactivating this JavaScript and cookies in their web browser. Details on the settings that are necessary for this may be found in the product description or instructions from the various browser providers. The data processing by Google can furthermore be prevented by the user using a browser add-on for the deactivation of Google. More detailed information on the conditions of use and data protection from Google Remarketing/Adwords may be found at https://policies.google.com/technologies/ads?hl=en. As an alternative to the browser plug-in, you may click on the following link in order to prevent the recording in the future by Google AdWords on this website. In so doing, an opt-out cookie is stored on your end device. If you delete your cookies, you will need to click on the link once again: Google Remarketing / Adwords deaktivieren

Facebook Pixel

with Facebook on contracted data processing. In some cases data will be transferred to the USA. This transfer of data to the USA takes place on the basis of the Privacy Shield. When you visit our website a piece of software creates a connection to Facebook’s servers and sends data to these servers, some of which are located in the USA. Facebook Pixel also uses cookies to save information about the website user and to analyse how the website user uses the website. According to Facebook, this data is used to analyse the use of the website, produce reports on website activity and provide additional services connected to use of the website and the internet. Facebook may also transfer this information to third parties if this is legally required or if the third party is tasked with processing the data on behalf of Facebook. We use Facebook Custom Audience as well as other tools offered by Facebook to advertise on websites like Facebook. In order to do this we share your data with providers like Facebook and use Cookies and similar technology on our website to analyze how effective our ads are on these third party plattforms. For detailed information on the use of data by Facebook please consult Facebook’s data protection declaration: https://www.facebook.com/privacy/explanation:

Deactivating Facebook Pixel

It is possible to prevent our website from collecting your user data by activating the “Do Not Track” function in your web browser. Your web browser will then send a “Do Not Track” signal to all websites, including ours. You can prevent this website from collecting your data via Facebook Pixel by clicking on the following link. This places an opt-out cookie on your computer, which prevents data from being collected from you if you visit this website again. Deactivate Facebook Pixel

Share Buttons

Some pages of our website have buttons which allow users to share the content on social media platforms such as __SOCIAL_MEDIA__. These buttons have been designed to protect personal data. The script (computer programme) behind the buttons does not collect or process any personal data. Detailed information on the function of these buttons is available from Heise Verlag, the company which publishes the IT journal c’t and is also responsible for developing the buttons. Website visitors who wish to share our website can click on one of these buttons. They will be forwarded to the “share” page of the respective social media platform. Only there will the scripts be loaded which are needed in order to share the content of the website. This sharing of information is subject to the terms and conditions as well as the data protection provisions of the respective social media platform. For more information visit: __SOCIAL_MEDIA_LINKS__

Server Log Files

For the purposes of technical monitoring and increased security, this website processes the following personal information in a server log file. This processing is based on the principle of overriding legitimate interest of the person/company responsible (technical security measures).

content accessed
date and time the file was accessed ("time stamp")
browser type and version
operating system used
site from which the file was accessed (“referrer URL”)
IP address
host name

The IP address is going to be anonymized.

Security

Our administrative, technical, and physical security measures are continuously being improved by us to provide protection of your data against unauthorized access, loss, destruction, or change. The security measures include firewalls and data encryption as well as access control to shared information:

Your Affected Rights

You have the right to information on which personal information has been collected and, under certain circumstance, to request that this information be corrected or deleted as well as to limit the use of your personal information. If the processing of your personal information is based on your consent or an agreement which has been concluded with you, you also have the right to request that this data be sent to you. You have the right to withdraw any consent you have given for your data to be processed. This withdrawal of consent shall have no impact on the legality of data processing activity up to the point in time when consent was withdrawn. You have the right to object to the processing of your personal information for the purposes of direct advertising or with a predominantly legitimate interest. In that case, your personal data will no longer be used for direct advertising. For the exercising of your rights as an affected person, please consult the contact information that is listed at the very to of the Declaration on the Protection of Personal Information. Furthermore, you have the right to submit a complaint to the Privacy Protection Authority, specifically in:

Germany: Deutsche Bundesbeauftragte für den Datenschutz und die Informationsfreiheit, Husarenstr. 30, D-53117 Bonn, redaktion@bfdi.bund.de
Austria: Austrian Data Protection Authority, Wickenburggasse 8, A-1080 Vienna, Austria dsb@dsb.gv.at
Italy: Il Garante per la protezione dei dati personali ha un'unica sede in Roma Piazza Venezia n. 11 - 00187 Roma Centralino telefonico: (+39) 06.696771 Fax: (+39) 06.69677.3785

Links to Other Websites

We link to websites of providers that are not related to us (third parties). When you open such a link, we are no longer responsible for the collection and usage of your data. You may obtain information about that at the Privacy Policy of the respective provider. When you leave our website by clicking on a link, you will be notified of that.

Changes to This Privacy Policy

We reserve the right to adjust or change our privacy policy according to the present regulations. In the event that changes are carried out, we will indicate it on our platform and publicly update the change date of this privacy policy.

Nature experiences

3 Zinnen Dolomites

AGB

General Terms and Conditions of Business and Sales Summer 2024

Imprint

Privacy

Privacy Policy